Fulfilment Policy
Refund Policy:
Customers are eligible for a full refund if they cancel their order before it has been shipped.If the order has already been shipped, customers can request a refund within 30 days of receiving the product, provided it is returned in its original condition.Refunds will be issued to the original payment method within 5-7 business days after the returned product is received and inspected.
Delivery Policy:
Goods are shipped domestically and internationally.Domestic shipments are delivered within 3-5 business days, while international shipments may take up to 7-14 business days depending on the destination.Customers can track their order using the provided tracking number.Free shipping is available for orders over a certain dollar amount (specified on the website).
Return Policy:
Customers can return purchased goods within 30 days of receipt for a full refund or exchange.Returned items must be unused, undamaged, and in their original packaging.Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
Cancellation Policy:Customers can cancel subscriptions or reservations at any time by contacting customer support.For subscription cancellations, customers will not be charged for future billing cycles after the cancellation date.Refunds for canceled reservations are subject to the terms outlined in the Refund Policy section.
Additional Notes:All refund requests and order-related inquiries should be directed to our customer support team via email or phone.We reserve the right to refuse refunds or returns for items that do not meet our return policy criteria.Any changes to this fulfillment policy will be communicated to customers via email and updated on our website.For any disputes or issues not addressed in this policy, we will adhere to Stripes rules and guidelines to ensure fair resolution.